Wednesday, July 9, 2008

Deeds Over Voice

It was supposed to be a short and simple interview. All we need to do was to ascertain whether the candidate was capable of completing course successfully, the funds needed to pay for tuition and living expenses, and what would be his contributions to the community upon graduation and return to Singapore. But it took a different turn instead.

I found interviews, whether it was for a job or scholarship, a learning experience. Often times, it was unpredictable. It may start on a high note but ended low due to the probing questions, the jitters and the unconvincing responses. As first impression lasts, many candidates tried their best to impress the interviewers. The "first look" factor is also a determinant for good chemistry and will influence outcome. Since interview is a two-way process and a human activity, the response or reply offered by the candidate will in turn influence the energy and enthusiasm of the interviewers. Through interviews I learnt to assist candidates to close information gaps or clarify their own thoughts. Not to outdo, outperform or outlast them.

Although we tried to be helpful candidates must also realise that they have to make the interview work in their favour. Never answer a question with another question.

Consider this:

Q: "Will you return home upon completion of the course, or continue to stay on overseas?"
A: .... [a long pause] "Do my community need me?"

What followed was an expression of disappointment over the community and the lack of opportunity to contribute views and opinions, or a voice, as it was referred to. The pursuit of a higher degree was meant to give him a voice that is credible and taken seriously.

I am of the view that one need not require a voice to make a difference. They are many unsung heroes who are contributing to society through small and simple but meaningful deeds, I said.

"That can be deafening" he rebutted.

What good is voice without deeds? I asked myself.

And I went on to remind myself the warning:
Why do you say that which you do not do? [Q 61:2]

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